Terms & Conditions

General Conditions of Sale

These General Conditions of Sale are established between:

  1. On the one hand, Emerito Ramón Rodriguez Frias, with registered office in Santa Cruz de Tenerife, Vía de servicio Nº 22, Dársena Pesquera and with C.I.F. 43.772.707.-G is the owner of the website europeairguns.com and www.europeairguns.es and makes it available to Internet users, in order to provide information about the products and services of Emerito Ramón Rodriguez Frias. Hereinafter EUROPEAIRGUNS.
  2. And, on the other hand, any person who places an order (hereinafter, the CUSTOMER).

The shipment of orders will be made in the Peninsula, Balearic Islands and Canary Islands, Ceuta and Melilla.

For orders/deliveries abroad, consult the website www.europeairguns.com, which will inform you of the specific conditions.

These conditions are applicable exclusively to consumers, without in any case being allowed the resale of the products purchased.

The placing of an order implies the acceptance of these General Conditions of Sale by the CLIENT, as well as any other specified in the order itself.


The purpose of these General Conditions of Sale is to define the modalities of sale between the CLIENT and EUROPEAIRGUNS, from the placing of the order,  to payment and delivery.

These General Conditions are covered by the Law on Services of the Information Society and Electronic Commerce in its articles 10 and in the one subscribed in TITLE IV in its articles 23 and following; others and other applicable regulations.


The CUSTOMER can place his order through the following devices:

Via the Internet, through the website www.europeairguns.com, following the established procedure.

To process your order, the CUSTOMER must provide the personal data requested by any of the procedures indicated above.

The realization by the CUSTOMER of the order is equivalent to the full and complete acceptance of the prices, the description of the products for sale and the General Conditions of Sale, as well as any other specified in the order itself.

EUROPEAIRGUNS will inform the CLIENT, as soon as possible, of the lack of availability of the requested product.


Delivery methods:

Delivery to the address that the CLIENT has specified:

In the order, one or more delivery possibilities will be offered depending on the geographical area that the customer designates.

Cost of this service is specified in the accepted order.

For delivery of bulky items the cost of services will be presented to the Customer in the order.

Orders travel at the customer's own risk.

This service can be requested with orders paid by card, direct debit, universal card and PayPal (exclusive web payment).


Geographical area of delivery: Europe, Iberian Peninsula, Balearic Islands, Canary Islands, Ceuta, and Melilla.

Exceptions: the 48-hour delivery service and the transport of bulky items are carried out in the Canary Islands. The delivery service in Peninsula, is from 7 to 10 days, Balearic Islands, Ceuta and Melilla, is 10 and 14 days. The service 48 hours, are subject to the availability of items.

If the days indicated in each delivery modality have passed and you have not received your package, contact us on +34 648 819 736 or use the contact form available in our help section.


The customer can choose between 3 payment methods:

Visa Card, 6000 or 4B:

  • Payment for the order is processed at the time the order is placed. And always the CLIENT can see the Proforma invoice before validating the order, and the CLIENT can reject the transaction.

Direct Debit:

  • The payment of the order is processed 5 days after the departure of your package.
  • In case of refunds, we will credit the amount directly to your account.


  • PayPal is a very safe, fast and simple way to pay for your purchases online, without having to share financial information with the seller.


The prices shown on the website do not include value added taxes. Taxes will be charged at the end once the customer designates the place of delivery. For orders destined for Europe from private customers, the Peninsular VAT of 21% will be charged. In the Canary Islands, the IGIC of 7% will be applied. A fixed cost for packaging and shipping will be added to each order. The additional cost related to this concept will be indicated on the website.


EUROPEAIRGUNS guarantees the quality of the product it covers, in the legally established terms, for a period of two years from the date of delivery.

Deficiencies caused by negligence, blows, improper use or manipulation, unsuitable tension, incorrect installation not carried out by the authorized Technical Service when appropriate, or materials subject to wear and tear due to normal use are not included.

In those incidents that justify the use of the guarantee, the repair, replacement of the article, reduction or return will be chosen, in the legally established terms.

The guarantee will lose its value:

If both the identification number and the guaranteed device itself are manipulated or repaired without the knowledge of the Technical Service.

To make use of the warranty contact us through the contact form available in our help section.

The customer must inform EUROPEAIRGUNS of the lack of conformity within one month of becoming aware of it.


Form and term of exercise:

The Customer may freely withdraw from the contract of sale, without indication of the reasons, within a period of fourteen (14) business days from the day of receipt of the product, or longer if so offered. The date of the receipt accrediting the delivery of the product serves for the purposes of calculating the period of fourteen (14) days cited.

The exercise of the right of withdrawal will not be subject to any formality, suffice that it is proven in any way admitted in Law.

If desired, for greater ease in the exercise of the right, the client may use the Notice of Withdrawal provided by CAMUNA, and send it by registered mail before the end of the fourteen-day period referred to above. For these purposes, the Notice of Withdrawal may send it to the address that appears in it together with the Product in new condition and in its original packaging or, failing that, duly packed by its own means; also attaching the original of the invoice that CAMUNA would have issued to the CLIENT at the time.

The exercise of the right of withdrawal by the Client will not imply the imposition of any penalty.

The Customer must bear the direct cost of returning the product, so returns will be rejected postage due.

The risks of loss, deterioration, impairment or damage of the Product to which the withdrawal refers, are borne by the customer until delivery to EUROPEAIRGUNS.

To exercise the right of withdrawal you can also use the contact form available in our help section, indicating your intention to return the product. Once received we will indicate the delivery address of the product to be returned.

The product must be unused and in perfect condition. Including accessories, documentation and original packaging, otherwise the property will suffer a depreciation.

You will only be responsible for the decrease in value of the goods resulting from manipulation other than that necessary to establish the nature, characteristics and functioning of the goods.

Refund of the amount in case of withdrawal.

EUROPEAIRGUNS will return to the Customer the amount paid for the Product as soon as possible and, in any case, within a maximum period of fourteen (14) days from the withdrawal, provided that the Product was received by EUROPEAIRGUNS under   the conditions established in the previous point. In the event that the returned Products have any damage, the Customer must indemnify EUROPEAIRGUNS the amount corresponding to such damages, deducting EUROPEAIRGUNS said amount from the one that would have to be returned to the Customer as a result of the withdrawal.

Exceptions to the right of withdrawal.

In accordance with the exceptions to the Right of Withdrawal regulated in RDL 1/2007, the return of those products will not be admitted:

  1. Supply contracts to which original accessories have been installed or not.
  2. Contracts for the supply of goods made to the consumer's specifications or clearly personalized, or which, by their nature, cannot be returned or may deteriorate or expire quickly.
  3. Contracts for the supply of goods whose price is subject to fluctuations in financial market coefficients that the seller cannot control.


EUROPEAIRGUNS, a company that is an entity extremely concerned about the interests of its customers, and therefore we are concerned about the confidentiality of their data and their security. Our concern goes beyond compliance with current regulations. Therefore, we guarantee that all the data you provide will be treated with the utmost confidentiality and security to avoid any alteration or loss thereof, as well as any unauthorized access by third parties.

In accordance with the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data (LOPD), we inform you that all the personal data you have provided us and those you provide us throughout your business relationship with EUROPEAIRGUNS, by any means, will be included in a database whose Responsible is Emerito Ramón Rodriguez Frias, S.L., and will be treated with the utmost confidentiality, in order to manage your requests, your orders and your collection, and also to send you, by any means, automated or not (mail, SMS, MMS, fax, Internet, telephone) information and commercial offers of our products. We also inform you of the automated registration of any communications you have with us, in order to maintain the commercial relationship with you.

If you wish to consult, rectify or cancel your data, or object to receiving advertising from us, please inform us in writing to EUROPEAIRGUNS, clearly indicating your name, surname, address and customer number, accompanied by a copy of your ID, or call the telephone number +34 922820606 or send us e-mail to: sales@europeairguns.com.

OTHER TREATMENTS: We also inform you that, unless you indicate otherwise, in the future you may receive by email, postal mail, telephone or by any other means, information and commercial offers from other Spanish or European Union companies with which EUROPEAIRGUNS collaborates, related to the following sectors of activity:  telecommunications, leisure, training, NGOs, furniture and automotive. Likewise, your data may be communicated to the entities of the indicated sectors or to companies providing third-party services to select the recipients of the advertising of the products or services of the aforementioned entities. You can also receive commercial offers from other companies together with the packages they receive from us or together with our shipments. In case you do not wish to receive advertising and information about products or services from other companies in the related sectors or that your data is communicated for the aforementioned purposes, please indicate it by calling +34 922820606 or send us an e-mail to: sales@europeairguns.com  Consequently, You can revoke your consent to these treatments at any time. However, in any case from the moment your data is incorporated into the EUROPEAIRGUNS file until other treatments of the contents in this section are carried out, a period of at least 30 days will elapse.

RULES REGARDING MINORS: Children under 14 years of age need the consent of parents or guardians to make purchases, to use the EUROPEAIRGUNS number +34 922820606 and to receive catalogs, unless these are completed by their parents or guardians.

OTHER INFORMATION: EUROPEAIRGUNS reserves the right not to accept purchases from customers who have pending payments or who abuse in bad faith the promotions of the entity.


These conditions of sale constitute the entire agreement between the referring parties.

In the event that one of the clauses of these conditions is null and void, this will not affect the rest of the conditions.


The present conditions will be governed by Spanish law. For the resolution of any doubt, discrepancy or divergence that may arise in the fulfillment and interpretation of this Contract, the parties submit to the Courts and Tribunals of the consumer's domicile.


This legal notice and information (hereinafter, the "Legal Notice") regulates the use and service of the website  www.europeairguns.com (hereinafter the "Web") that EUROPEAIRGUNS, belonging to Emerito Ramón Rodriguez Frías makes available to its Clients or Users on the Internet.

Emerito Ramón Rodriguez Frias., with registered office in Santa Cruz de Tenerife, Vía de servicio Nº 22, Dársena Pesquera and with C.I.F. 43.772.707-G,  is the owner of the website www.europeairguns.com and makes it available to Internet users, in order to provide information about the products and services of Emerito Ramón Rodriguez Frias.

The use of the Web attributes the condition of Client or User and implies the full and unreserved acceptance of each and every one of the provisions included in this Legal Notice at the moment in which the Client or User accesses the Web. Therefore, the Client or User must read this Legal Notice in detail on each of the occasions in which he intends to use the Web, taking into account that it may undergo modifications.

In addition, all Clients will access and use the Website in accordance with the Special Conditions of Services that they may have previously subscribed.

The use of the Web is subject in the same way to all notices, regulations of use and instructions that EUROPEAIRGUNS made known to the Client or User, which replace, complete and / or modify this Legal Notice.


Through the Web, EUROPEAIRGUNS provides Customers/Users with access to and use of various services and content, mainly Public Information made available to any Internet User who accesses the Web www.europeairguns.com


11.3.1. Free or not of the access or use of the Web

Access to Public Information is free of charge for Users.

Access to the Restricted Services that may be offered by EUROPEAIRGUNS in the future will be subject to the payment of a price in the manner determined in the corresponding Contracts previously signed.

11.3.2. Truthfulness of Information

All the information provided by the Client or User through the Web must be truthful. For these purposes, the Client or User guarantees the authenticity of all the data communicated to EUROPEAIRGUNS. Likewise, it will be the responsibility of the Client or User to keep all the information provided to EUROPEAIRGUNS permanently updated so that it responds, at all times, to the real situation of the latter. In any case, the Client or User will be solely responsible for the false or inaccurate statements made and the possible damages caused to EUROPEAIRGUNS or third parties for the information provided.

11.3.3. Obligation to make correct use of the Website

The Client/User undertakes to use the Website and the Services in accordance with the law, with these General Conditions, as well as with morality and generally accepted good customs and public order.

The Client or User undertakes to refrain from:

  1. Use the Website and the Services for illicit purposes or effects, contrary to the provisions of these General Conditions, harmful to the rights and interests of EUROPEAIRGUNS or third parties, or that in any way may damage, disable, overload or deteriorate the Website and the Services or prevent the normal use or enjoyment of the Website and the Services by Users.
  2. Reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the contents of the Web, unless you have the authorization of the owner of the corresponding rights or it is legally permitted.
  3. Delete, evade or manipulate the "copyright" and other data identifying the rights of EUROPEAIRGUNS or their owners incorporated into the Web, as well as the technical protection devices, fingerprints or any information mechanisms that may contain the contents.
11.3.4. Means for obtaining Content

The Client or User must refrain from obtaining or attempting to obtain information, messages, graphics, drawings, sound and / or image files, photographs, software and, in general, any kind of material accessible through the Web, using means or procedures other than those that, depending on the case, have been made available for this purpose or have been indicated on the pages of the Web or, in general, those that are usually used on the Internet for this purpose provided that they do not entail a risk of damage or disablement of the Web.


EUROPEAIRGUNS owns the domain name and the www site.europeairguns.com

The site www.europeairguns.com in its entirety, including without exclusion, its design, structure and distribution, texts and contents, logos, buttons, images, source code, as well as all industrial and intellectual property rights and any other distinctive sign, belong to EUROPEAIRGUNS, so its use, copying, reproduction, as well as its elimination is prohibited, injury, alteration and / or modification, either partial or total, temporary or definitive of the same without the express written authorization of EUROPEAIRGUNS, without at any time it can be understood that there is any kind of license or authorization whatever its nature, total and / or partial, to any third party and / or user by EUROPEAIRGUNS.

EUROPEAIRGUNS reserves the right to redesign and unilaterally vary, at any time and without prior notice, the presentation and configuration of the Web www. EUROPEAIRGUNS.com

All industrial and intellectual property rights and any other distinctive sign, including without exclusion, contents, documents, texts and opinions published on the Web, as well as images, design, graphics, drawings, buttons, logos and brands, of the different collaborators on the Web  www.europeairguns.com, belong to their authors, so it is forbidden to use, copy, reproduce, as well as their elimination, injury, alteration and / or modification, either partial or definitive of the same without the express written authorization of their authors.


In case of breach by the Client or User of any of the obligations established in these conditions, it empowers EUROPEAIRGUNS to prohibit or deny said Client or User access to the Website and the Services.


For the provision and use of the services of www.europeairguns.com, Customers may provide certain personal data prior to EUROPEAIRGUNS . EUROPEAIRGUNS will process such Personal Data in accordance with current legislation, and with the purposes and conditions established in the Privacy Policy of EUROPEAIRGUNS, published at the URL www.europeairguns.com

EUROPEAIRGUNS has adopted and arranged all the necessary technical and organizational measures, which guarantee the security of personal data, and thus avoid its alteration, loss, treatment or unauthorized access. However, the User is aware that EUROPEAIRGUNS cannot guarantee absolute security over them, since any security measure on the Internet is relatively fragile, so EUROPEAIRGUNS is not responsible for any damage and / or harm and / or benefits left to be obtained by the user or any other third party that is harmed in that regard, derived from unlawful acts of third parties.


EUROPEAIRGUNS undertakes to be subject to professional secrecy with respect to the data included in the files, an obligation that will subsist even after the end of its relations with the client /user. This duty of secrecy affects all EUROPEAIRGUNS personnel who can access and / or process data of the Client / Users.


By using the website of EUROPEAIRGUNS you are authorizing us to store the trace left by your IP address for the purpose of administering the systems, improving the effectiveness of the page and doing global statistical studies, as well as as a security measure and to respond to court requests if applicable.

You have the possibility to accept or reject "cookies" by configuring your browser, you can be notified on the screen of the reception of cookies to prevent the installation on your hard drive, as well as you can delete cookies that have already been installed.

The management of cookies varies according to the browser so we recommend entering the "options" or "tools" menu of your Web browser to configure the level of security and the authorization of cookies

In that case, it is possible that for technical reasons some of the functionalities of the website do not respond adequately.

For more information on behavioural advertising and advice on preference management, you can go to the website created by the IAB Spain (International Advertising Office - Spain) http://www.youronlinechoices.com/es/. 


The links of this Site to third-party websites are provided exclusively as a utility to the user. If you use such links, you will leave this Site. EUROPEAIRGUNS has not reviewed these third-party websites and does not control and is not responsible for them or their content or the data processing that, where appropriate, is carried out on these websites. Accordingly, EUROPEAIRGUNS is not responsible for such websites or any information, software or other products or materials included therein, or any results that may be obtained through their use. The Client/User will be solely responsible if he accesses any of the third-party websites linked to this Website. The Client/User, therefore, must exercise extreme caution in the assessment and use of the information, content and services existing on the linked sites.


11.10.1. Exclusion of guarantees and liability for the operation of the Website Availability, continuity and usefulness of the Website

EUROPEAIRGUNS does not guarantee the availability and continuity of the operation of the Web. EUROPEAIRGUNS does not guarantee the usefulness of the Web for the performance of any specific activity, nor its infallibility and, in particular, although not exclusively, that Users can effectively use the Web, access the different pages that make up the Web or those from which the Services are provided.

EUROPEAIRGUNS excludes, to the fullest extent permitted by law, any liability for damages of any kind that may be due to the lack of availability or continuity of the operation of the website, to the deception of the utility that users may have attributed to the website and services, to the fallibility of the web, and in particular, although not exclusively, to the failures in access to the different pages of the web from which the services are provided. Privacy and security in the use of the Website

Despite having adopted the corresponding security measures, EUROPEAIRGUNS does not guarantee the privacy and security of the use of the Web and, in particular, does not guarantee that unauthorized third parties through illicit activities cannot have knowledge of the class, conditions, characteristics and circumstances of the use that Customers / Users make of the Web.

EUROPEAIRGUNS excludes, to the fullest extent permitted by law, any liability for damages of any kind that may be due to the knowledge that unauthorized third parties may have of the class, conditions, characteristics and circumstances of the use that users make of the web.

11.10.2. Exclusion of guarantees and liability for the Contents of the Website

Despite having adopted the corresponding security measures EUROPEAIRGUNS cannot guarantee the absence of viruses or other elements in the Contents that may cause alterations in your computer system (software and hardware) or in the electronic documents and files stored in your computer system.

EUROPEAIRGUNS excludes, to the fullest extent permitted by law, any liability for damages of any kind that may be due to the presence of viruses or the presence of other elements in the contents of the website that may cause alterations in the computer system, electronic documents or files of users.

11.10.3. Exclusion of guarantees and liability for the use of the Website and the Services by Users

EUROPEAIRGUNS does not guarantee that Users use the Website and the Services in accordance with this Legal Notice and, where appropriate, with the Contracts and other documents that are applicable, nor that they do so diligently and prudently. EUROPEAIRGUNS does not guarantee the veracity, validity, completeness and / or authenticity of the data that Users provide about themselves to other Clients / Users.

EUROPEAIRGUNS excludes any liability for damages of any kind that may be due to the use of the website and services by customers / users or that may be due to a lack of veracity, validity, completeness and / or authenticity of the information that customers / users provide to other customers / users about themselves and, in particular, although not exclusively, for damages of any kind that may be due to the impersonation of the personality of a third party made by a client / user in any kind of communication made through the web.


EUROPEAIRGUNS (www.europeairguns.com) reserves the right to modify this Notice in order to adapt it to new legislation or jurisprudence as well as for strategic corporate reasons.